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Obd2
Will plugging in an on board diagnostic tool disrupt or conflict with using teslafi?

Drive Map with Custom Date Range?
I really enjoy being able to view the daily, monthly, and lifetime maps.
However, I think it would be an improvement if it was possible to view maps with custom date ranges as well so that users could, for example, view a drive map for a road trip that spanned multiple days.
Would that be possible?

Could not wake vehicle
Second time this has happened but it's been a while. The first time I set a wake up schedule shortly before it sent a command to resume charge... Didn't work this time. The only difference in variables this time around was That I had an update (2020.24.6.4) around 0130.
Can anyone help me please.


Missing 2018 drives...
I went to my "lifetime" map and discovered I'm missing all my old drives. I've been on TeslaFi since day one owning the car. Despite that, TeslaFi is only showing drives totaling 9,695 miles - while my car has 14,625 miles on it. The value of TeslaFi goes WAY down if my data is being purged/lost. Can anyone explain this? I checked and according to TeslaFi, my data is supposed to be retained for as long as my account is active.

Large kWh Loss while Sleeping-Seems Very Strange
Last night, TeslaFi reported 6 hours sleep time for my new Model Y. It also showed nearly 1 kWh loss, a huge amount relative to kWh losses during other sleep sessions where loss is minimal. For instance, the night before, car slept nearly 14 hours and only lost .1 kWh. Something isn't right. Any thoughts? Thank you.

Different Wh/Mile Readings Same Drive 3 Apps-UPDATED
My wife just drive from OC to San Diego. First "long" drive for our new MY LR.
I reviewed drive date on three apps: TeslaFi, TezLabs and Nikola. The total distance and average speed on each matched but Wh/Mi was different with TeslaFi. TezLabs and Nikola are about the same (310/311 Wh/mi) but TeslaFi is reporting a much better 274 Wh/mi. Why is that? I am confused. Any thoughts/help are appreciated.

Charger Topping off
When I leave my Model 3(2020.20.12) plugged in it seems to be constantly topping off the battery even when it is not below 80% (Set Limit). Attached is what I see in TelsaFi. Is it really charging or is this something else? See the reports below.

Hardware version
My car, a Long Range AWD Model 3, was upgraded to HW 3 earlier this year, but shows in your database as HW 2.5. How is HW version determined for your records? And what else is incorrectly recorded?

Sleep mode
Night time sleep mode activated and car sleeping until 4pm. Woke up car to start a drive at 5pm. Teslafi did not start tracking my drive until 5:12pm. This has been going on for a few days. Any suggestions.
Customer support service by UserEcho