Knowledge base / TeslaFi

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Knowledge base

Charging
6

How is charge efficiency calculated?

How is kWh used and added calculated?

What are completed charges?

Identifying CCS Charges

Charging amperage is reported incorrectly

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Driving
2

How is drive efficiency calculated?

How To Tag Drives

Sleeping
3

My vehicle is not sleeping!

Enabling sleep settings to limit vampire loss.

Using Shortcuts on iPhone with TeslaFi Sleep Mode

Idling
2

What does the preconditioning icon mean?

I am receiving a windows down message even though my windows are up.

Forum
1

How do I change my forum username?

Data Logging
2

How long is my data stored?

Linking your Tesla.com account to TeslaFi

General
12

What are Drive or Charge Records?

How do I delete or remove my account?

Replacing a vehicle on TeslaFi.com with a new vehicle

Multiple Vehicles

Download Invoices

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Support
1

I'm missing a drive or a charge session!

Safety Score
2

My Safety Score is not appearing in the leaderboard

My Safety Score is not appearing on TeslaFi

Customer support service by UserEcho