Knowledge base / TeslaFi

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Knowledge base

Charging
5

How is charge efficiency calculated?

How is kWh used and added calculated?

What are completed charges?

Identifying CCS Charges

Charging amperage is reported incorrectly

Driving
2

How is drive efficiency calculated?

How To Tag Drives

Sleeping
2

My vehicle is not sleeping!

Enabling sleep settings to limit vampire loss.

Idling
2

What does the preconditioning icon mean?

I am receiving a windows down message even though my windows are up.

Forum
1

How do I change my forum username?

Data Logging
2

What are automatically renewing tokens?

How long is my data stored?

General
8

What are Drive or Charge Records?

How do I delete or remove my account?

Replacing a vehicle on TeslaFi.com

Multiple Vehicles

Download Invoices

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Support
2

I'm missing a drive or a charge session!

Autopilot version is incorrect

Customer support service by UserEcho