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0

Notification when Firmware Update overdue

BattMobile 6 years ago 0

My car stopped getting updates, it went in for service 2 months later and they pushed an update then which caused me not to have noticed the missing ones, and then a couple of months later I noticed that major update not received so sent a Support Request and got update the next day.


On Forums it seems that if update fails multiple times Tesla makes no follow up, and it is therefore up to the user to notify Tesla ...


... therefore it would be helpful to get Notice if my car (Model / Hardware) has not received a firmware update which has had widespread distribution.


Currently I get an Email "New firmware release detected for Model XXX with Hardware YYY" but this is increasingly less helpful as more models / hardware, and also I only want to chase Tesla if the update has had widespread release [i.e. for my Model / Hardware] (and its been, say, a week and I don't yet have it) and, ideally

0
Not a bug

Idle contains entry with "Shift State" set to "D"

StefanSarzio 6 years ago updated 6 years ago 2
0

Unlock Notification

Teddy 6 years ago updated by Silicon Desert 6 years ago 5

Would it be possible to add functionality to allow an email or push notification  to be sent when the car’s status changes from locked to unlocked when parked?

0

Logging events such as doors opening?

javhar 6 years ago 0

Is it possible to log events such as doors opening and closing (which the Tesla app does show), driver seat settings recall / save, etc?

0
Not a bug

Incorrect status of steering heater preconditioning

Sparks2067 6 years ago updated by James 6 years ago 1

Hi, it seems my car, the API or TeslaFi is confused about the status of the steering wheel

Image 300

heater. I went to the car and the wheel heater is not on but TeslaFi reports it as on. Climate is off and the car is locked and idling with charger connected.

0
Completed

Control button "Wake car" should be available when the car is offline

StefanSarzio 6 years ago updated 6 years ago 5

Right now my car is often listed as "offline". By opening the app I can "fix" this. I guess the app only sends a wake command. I would like to be able to do that from the web interface, like I can when the car's state is detected as "sleeping".

0
Answered

What kWh rate at home is used for calculating total cost of a charging session?

KennyRWilson 6 years ago updated by StefanSarzio 3 years ago 8

What kWh rate is used, when charging at home, for calculating the total cost of a charging session; e.g. $0.07/kWh?  Can this rate be changed?

Answer
James 6 years ago

You can set the "Home kWh Cost" in the settings (https://teslafi.com/settings.php).

0
Not a bug

SEND ALERT IF WINDOWS OPEN MORE THAN 5 MINUTES!

mdX- 6 years ago updated 6 years ago 2

Me or the kids can leave window open. THIS ALERT WILL REDUCE RAIN DAMAAGE and THEFT! 

0
Fixed

Seeing double

twyningtesla 6 years ago updated by James 6 years ago 3

Image 282


This morning I’ve noticed that all my drives and location counts have doubled. Everything is ok in Calendar view, but in Drive Summary it’s all duplicated, see image. Any ideas on how to resolve this?