Welcome to the TeslaFi support community.

Please enter your question, feature request, or issue below. Specific questions related to issues with your account can be sent privately by selecting "Or leave us a private message" below.

0

Run once

G chenard@gmail com 6 years ago updated by James 6 years ago 0

I would love to be able to keep my run once setting so it remove the active flag beside of deleting the row

0

Suggested Feature - Auto Tag / Tagged Locations

tjfair 6 years ago updated by James 6 years ago 0

I like the auto tag feature, but it would be a lot easier to use if there were radio buttons or a dropdown box for each of the tagged locations (on the Drives | Tagged Locations screen) where I could quickly mark that trips to/from that location belonged to a particular Tag.

0

Missed update based on VIN?

GoodOmens 6 years ago 0

Since we can assume Tesla does updates based on VIN batches - can you begin doing analytics to alert us when you think we missed an update? e.g., if VINS within x amount of ours got an update but we did not?

0
Answered

Offline

raleedy 7 years ago updated by Kari Dawson 5 years ago 2

Car status is currently “offline” although parked in my garage with a strong wifi connection, where it is normally connected.  Why would this be, and what is the most direct way to reconnect?

0

Show average lifetime Wh/mile for each of the different Model types

remlemasi 7 years ago 0

Such as Model3310, Model 3310D, Model3260, S100D, X100D, etc...

Maybe even sort it by region, month, season, temperature, etc...

0
Answered

multiple 2 minute charges

pbillings 7 years ago updated by James 7 years ago 1
I just installed TeslaFi yesterday, and am monitoring charging on my Model 3 now. My charger is a Clipper Creek running at 20A.  I'm seeing a number of short 2 minute charges, each about an hour apart.  Is that bad for my battery?  What, if anything do I need to do to address this?
0

Leaderboard - Sort by temperature

jiten87 7 years ago updated by bampton 2 years ago 1
Hello,

Do you guys have any plans to open up the leaderboard section to more filtering options? Already there is filtering by battery size, but I'd like to see one where I can sort as well, particularly temperature to compare efficiency in colder temps.

Thanks.
0
Fixed

Emails in both Firefox and Chrome lose table lines and color boxes.

boaterva 7 years ago updated 7 years ago 4

Emails from TF with charge reports and trip reports work perfectly in iOS, but in webmail (Firefox and Chrome through a gmail account, same one in all case), the same email doesn't show the red/green colors in the web version and the lines of the table layout that works in the iOS/iPhone display.

I thought this was some content blocking perhaps for FF, but the same occurs in Chrome.  Any ideas?

0

Exclude negative wh/mi values from monthly averages

RCS 7 years ago 0

If data signal is lost on a return journey (e.g. when parking underground) then TeslaFi treats the entire journey as a single journey. If a charge has occurred in underground carpark TelsaFi shows this as a big negative efficiency-900 to -1000 wh/mi which then screws all average wh/mi figures that include these figures.

I don't want to have to delete these drive records so I would like the option to 'Exclude Negative readings' from Average calculations. The same option could be applied to any reading that might go negative, not just Wh/mi.

Many thanks for this great Tesla Tool!

0
Answered

How to combine two different locations?

krbabu 7 years ago updated by James 7 years ago 2

Image 757

How do you combine the two different drive locations? They are actually the same location, as far as I am concerned.

Answer
James 7 years ago

Just delete one and increase the range of the other, if necessary.

The entries will automatically be reorganized.