raleedy 4 years ago • updated by Kari Dawson 3 years ago • 2
Car status is currently “offline” although parked in my garage with a strong wifi connection, where it is normally connected. Why would this be, and what is the most direct way to reconnect?
Customer support service by UserEcho
Some MCU2 vehicles can display offline for periods of time depending on what software they have as well. There's no harm in it, most likely the vehicle is sleeping. It usually comes right back online when a charge or drive occurs and TeslaFi will incorporate the offline portions into the idle session.
A new token resolves this — I’ve experienced it twice so far and renewed the token successfully both times. But I’m not sure why it happens or whether this is the most appropriate response.