Welcome to the TeslaFi support community.
Please enter your question, feature request, or issue below. Specific questions related to issues with your account can be sent privately by selecting "Or leave us a private message" below.
Alert for long climate usage during an idle
With the new Keep Climate On feature, it would be good to have a feature to allow the user to receive an alert if climate is left on during an idle session for more than X minutes. Today after removing my napping kid from the car, I left it on and tonight found the car had 30 miles left after needlessly heating the car all day in cold weather.
It is a performance upgrade that service centers can do for 75D models. You can find more info here- https://teslamotorsclub.com/tmc/threads/uncorking-official-for-most-75ds.100444/
car wake up exactly every hour
i’ve already tried to change tesla password. And no other app has access to the new password. The car is still keep waking up exactly every 60 mins in the night.
The bug happened since firmware upgraded to 2017.40.1 on 10/17/2017. And the bug is continue after to future upgrade to 2017.42.
No settings has been changed before or after the bug happened.
TeslaFi Car ID: 941
Anyone can help me to diagnose it?
This coming Tuesday, I'm trading my 90D for a 100D....
This coming Tuesday, I'm trading my 90D for a 100D. Is there any way to archive my 90D data before I change the logged vehicle?
You'll want to setup a new account for the new vehicle so the data stays separate. Once you setup the new account and have the vehicle logging just open a support ticket and I can transfer your subscription to the new account.
I don't have any immediate plans to delete old data so you'll still be able to access the old vehicle.
Is there an easy way to load the TeslaFi stats into a database or spreadsheet format?
Is there an easy way to load the TeslaFi stats into a database or spreadsheet format? I like to do analysis of my travels and have been manually re-entering data into Google Sheets. I'm near the end of an eight week trip and would love to load all the data in one shot
Not being notified of new software appearing
I receive email notifications on Sleep modes and I had also tested Drive Summaries, which worked fine. However, I've always had New Software Alerts checked, but have never received a notification so far, despite having gone through 5 versions. I know other people get notified as they post about new versions on TeslaFi, but for some reason, I don't get anything.
Display Subscription Status time in current location timezone
Subscription Status: in_trial
Trial Ends 22-10-2017 04:52 AM
Now it's 22.10.2017 09:22 UTC+2
Please show in local time zone if no zone is displayed.
Customer support service by UserEcho
