Welcome to the TeslaFi support community.

Please enter your question, feature request, or issue below. Specific questions related to issues with your account can be sent privately by selecting "Or leave us a private message" below.

0

more data displayed to compare routes

tranzndance 5 years ago 0

I have choices to take different paths to get to destinations, so I would like to compare time savings for different routes. There are a couple of places that kind of have what I would like to see. Could you please add more data to display on the following pages?

https://teslafi.com/tags.php
link to the drive
sort by addresses, time, miles, efficiency
show snapshot of the route

https://teslafi.com/drives.php?getLocationKey=4
show how much time drive took

Thanks!

0
Fixed

Links in Shared Drives

Andy Lathom 5 years ago updated by James 5 years ago 1

When a drive is shared and someone browses to the unique link created, the Edit Location links are still active and create a new window with the TeslaFi login page. Can these links please be disabled? On the other hand, there is no link added to the Google drive map (assuming that option was checked) - could this please be enabled with just the Google map data (since that should not require a TeslaFi login). Thank you!

0
Not a bug

Charge state end -- rounding down?

klynde 5 years ago updated by StefanSarzio 5 years ago 6

I've noticed that the last two times I have charged my Model 3, TeslaFi records my end SOC as 1% BELOW the level that was set.

For example, yesterday, I set the charge limit (in TeslaFi) to 55%, and it recorded the end charge SOC as 54%.  Today, I set it for 80% and it recorded 79%.  First time in hundreds of charge cycles (across two cars) that has happened,. One consequence is that I have seen a sudden spike improvement in the Battery Reoort, which I realize is probably the result of dividing the Ending range by a smaller End charge %.  Here are the numbers from the battery report:

Image 737


0

Turn off automatic billing

limberjack 5 years ago 0

Is there a way to turn off automatic billing? I'd subscribe if so.

0
Answered

Is there a way to capture data before I joined

SoulPedal 5 years ago updated by James 5 years ago 2

From Tesla maybe? Late starter (didn't know about this forum, bummer), loving it! 

Answer
James 5 years ago

No.

0
Answered

Where does Teslafi show my vehicles VIN number?

cruzier 5 years ago updated by James 5 years ago 2

Where does Teslafi show my vehicles VIN number?


I can not find a page that displays my VIN. I would have expected to find it on the account settings page close to the token.

Answer
James 5 years ago
0
Answered

"Start Conditioning"

Neted 5 years ago updated by James 5 years ago 2

what does this do on a Model 3?

Answer
James 5 years ago

It start's the HVAC.

0
Answered

How to change TeslaFi subscription from monthly to yearly?

chracatoa 6 years ago updated by James 6 years ago 1

I'm in my trial period. I have added credit card information, but I can't change it from montlhy to yearly.

Answer
James 6 years ago

Hi,

This can be changed in settings->account near the top of the page.

Thanks,

James

0

Email notification when charging starts and charge limit is set above 90

robertquast 6 years ago 0

Just over charged to 100 for first time so maybe won’t happen again, but got home late and forgot to lower charge limit back down after long trip. Would be nice to have a notification option to email when set above 90 after plugging in. Ty

0

Export log file

Dclements26 6 years ago 0

When displaying the log file, an option is needed to export to a local file. This file can then be used to send to your technical support for review of any odd behavior.