Welcome to the TeslaFi support community.

Please enter your question, feature request, or issue below. Specific questions related to issues with your account can be sent privately by selecting "Or leave us a private message" below.

0

Should I believe this battery report?

Mike-ATL-TN 3 years ago 0

According to my battery report, I had basically no degradation for the first ~19,000 miles and then it just starts plummeting.  Does this make sense?   Have I really lost 7% after 26,000 miles?  And, if I did, was it gradually over the life of the whole car and not during the last 20% of my mileage as this implies?

Image 2361

0

No Vehicle State

TeslafiBrian 3 years ago 0

Can anyone tell me what this means? Car is not going to sleep. Data shows the car is online.

the full note is - Trying To Sleep - No Vehicle State.

I reset the computer yesterday in attempt to resolve the no sleep issue, per the note here on Teslafi and the car went to sleep only to wake up at some random point approx 6 hrs later. Has not returned to sleep since then.

0

Why does the car wake up?

TeslafiBrian 3 years ago updated 3 years ago 2

My Model Y VIN 48XXX seems to wake up randomly, and then has a hard time going back to sleep. Should I be giving it Melatonin? LOL. Seriously - why would the car wake up when there is no interaction with the car? I've got all the standby settings turned off. No card keys left in the car. Turned off the tesla app (signing out). No sentry mode. The SOC is below the charging point.

0

Is there a way to compare temperature efficiency with other users?

carbon888 3 years ago 0

Let me know, thanks!

0

TeslaFi API: start polling with every command received

StefanSarzio 3 years ago 0

Please resume polling when polling is stopped when receiving an API command via the TeslaFi API.

0

Changing the Schedules & Reminders orders

maxh91 3 years ago updated 3 years ago 0

When we have multiples schedules, having the possibility to change the orders would help having a better visibility.

0

Battery Report Beta - comparison with other vehicle data on _similar_ software versions?

ThrustSSC 3 years ago 0

Can I make a suggestion for this feature? I've noticed that recent versions of the car's software are much more pessimistic on maximum range prediction - so this report starts to lose its value as the comparison of my year-old car with others that were at the same mileage a year ago looks very bad, even thought it's because they had a more-optimistic software version at the time! When I look at all the cars that have a similar degradation, they're all of a similar age and mileage to mine.

Can we make it an option to compare only vehicles on similar software versions? That way we'd be comparing apples with apples and not oranges!

0
Under review

battery report is blank / not capturing charges

wgc138 3 years ago updated by James 3 years ago 3

The battery report and battery report (beta) are currently blank, showing no data with 22 combined charges. Is there a minimum number of charges before the report is available?

0

Drive data | kWh & Wh/m

Welsley 3 years ago 0

Hello

I’ve just subscribed and am getting my head around all of the great data available! I have a question about the drive data. 


Yesterday I travelled for 94 miles and the battery went from 89% to 49%. The drive data like kWh used and cost all looks too low.

That evening I added 27.5 kWh going from 48% to 85%. 

In order for the drive data to match the charge data, the kWh & Wh/m Factor in settings needs to be around 1.46. This is much higher than the average of 0.94. 

I have a M3LR dual motor, which is just a few month old. The trip was mainly on a UK motorway at about 13C.


Any ideas? 



0

Range calculation not consistent, why is that?

SpaceX Merlin-1D 3 years ago 0

When I go to the Software Version section of the Fleet menu I can see for example Model S 100D vehicles with range 1600, some other with 440 or 600km. That doesn't seem to be correct. Why is there such a deviation? It also looks like most of the cars in the US show at least 100km bigger range than those in Europe.

My Model S 90D shows 414km, which is spot on so I don't understand why it is incorrect for others.