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Please enter your question, feature request, or issue below. Specific questions related to issues with your account can be sent privately by selecting "Or leave us a private message" below.

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Feature Request - Search Drive destination by Postcode or Town/City name.

the5rs 2 years ago 0

I miss the feature on my previous vehicle tracker to search for a previous drive destination by Postcode or Town/City.

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Original Battery Capacity/Size

David0526 2 years ago 0

Can your app tell me what battery size I have? My 2021 Model 3 Long Range is either 75 or 82, but I bought it used and can't find that info. Thanks!

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Auto merge drives option

kevinkeenan 2 years ago 0

In the preferences section there is an option to not display drives shorter than a specified distance.  I would like a similar feature to set a time limit to auto merge drives.  For example, I'm driving to a clients house and I stop for a slice, I want that to be one drive.  So having a setting that auto merged any drives with a stop less that 15 mins or something similar.

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API use notifications

rguptaca 2 years ago updated by James 2 years ago 0

It would be helpful to receive a notification when an API call is used. 

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Fleet account: linked account have access to all vehicles?

hiroshiy 2 years ago 0

Hi, thank you for the excellent service!

Question: I have two vehicles. One car is for my private use, and the other is shared. I have two TeslaFi accounts, and they are linked as Fleet.

Now I can see both cars from either TeslaFi account. Is it possible to set it up so I can see both cars with my TeslaFi account and the other TeslaFi account can only see the shared vehicle?

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charge data not showing and unlocked status shown when car is locked

zadigre 2 years ago updated 2 years ago 3

Hello Everyone!

I arrived home at 22h41 yesterday. My drive is showing on Teslafi. 

I plugged my car right away... and it stated charging immediately. 

According to the Tesla app, my car finished charging at 5h39. 

At 5h50, I received an unlocked notification since 3 minutes. 

I opened Teslafi website... car was showing unlocked. I openned the Tesla app. Car was locked. Lock status immediately updated in Teslafi after opening the Tesla app. 

Last event yesterday on Teslafi is parked from 22h41 to 22h41. Nothing else after that time.

Today, 5h50 to 5h50, parked. 5h50 to 5h52 sleeping and battery increased from 31% to 100%. 5h52 to 6h04, parked. and sleeping since 6h04.

So 2 problems here. 
My last charge session is not showing on the Teslafi. There's clearly something missing from 22h41 to 5h50.

And also this unlocked notification while the car is locked. 

My car is connected to wifi. Less than 25 feet from the router.Signal is strong. 

I recently started using Teslafi. I never had any issue with other third party apps.

is there anything I can do to prevent these problems from reoccurring ?

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Filter drive information by wheel type

patrickdylan 2 years ago 0

It would be great if we could look at drive data filtered by wheel type. For example, I’d like to look at average efficiency before vs after a wheel configuration change. Thanks!

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Odometer graph projection

zinglin 2 years ago 0

Can you please add a projection feature in odometer graph extrapolling for’x month or the actual year ? This would really help to see how much distance we are projected to do. Thanks

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I am looking for an address that I drove to. where can I find this info?

Mitra 2 years ago updated by James 2 years ago 0
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Feature request: estimated 100% range versus time

loercase 2 years ago 0

I love the battery report as estimated 100% range versus kilometers driven, compared to the fleet average. However, I drive very little, so I'm always the worst! I would like to see if my car is really losing range faster than normal, or if it's in the normal range *since first drive*, so with time as the X axis rather than kilometers.