MCU2 going off completely randomly, Its only less then 1 year old.
Help tesla people on here. I am having major issues with San Diego tesla service not wanting to swap my MCU2 out for being defective. I been taking it there for issues with turning off completely. Black screens on both displays and not come on when press foot on brake. Open and close doors etc. Have to push 2 buttons on steering wheel to reload. It's in the service now 4th time in 2 months. They say it's an update the "F" IT UP but 2 times ago said if happens again would change out for new
Any other 2017 or so with the MCU2 installed have these issues. Please help. What do I do to make them change the MCU2. THANKS.
Update from Tesla Service
So the San Diego tesla service center told me this. Ugh. As you can see on the picture from invoice. The ones lucky to have a good MCU2 working fine. Lucky you. I upgraded mine in Jan 2024 and been having issues. As stated by tesla " at this time, tesla engineering team is aware of issue and fix will be implemented in a future software update"
Ugh. They didn't replace it. Said it's software and hopefully be addressed with tesla engineering.....
Ugh. What should I do. Maybe try another tesla service in area? Not the one off the 163 freeway... help. I’m so mad at this.... thanks all
Customer support service by UserEcho
This has been a "known" problem. I suffered a coupled of times when my M3 LR 2021 MiC was less than a year old. Local service centre and multiple TMC posters suggested I reboot the MCU once a month (soft reboot) and/or perform a hard reboot in the same way. Never seen the issue since.