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Questions
Switch from Monthly to Annual
I activated a subscription after my trial ended, but was not offered the Annual option, only Monthly. How do I make that switch in arrears?
Answer
The communication on this change was not good at all. I did not notice this until I was billed monthly. I understand it isn't a big deal, but not a good look.
What is the latest about API costs and when will Tesla make it available?
I would like to cancel monthly subscription, but would pay for annual.
Hello,
We have temporarily removed the annual subscription option. This decision comes in light of the upcoming changes to Tesla’s official API pricing, which has not yet been announced.
Once the new API costs are made available, we may need to adjust our pricing accordingly. We will keep you updated as soon as we have more information.
Thank you for your understanding.
I am in the same situation. In fact, I let my subscription end and still was not able to renew it as yearly. Also, it is silly that if you have multiple vehicles they have to have separate accounts, billing cycles, and subscriptions.
Customer support service by UserEcho
Hello,
We have temporarily removed the annual subscription option. This decision comes in light of the upcoming changes to Tesla’s official API pricing, which has not yet been announced.
Once the new API costs are made available, we may need to adjust our pricing accordingly. We will keep you updated as soon as we have more information.
Thank you for your understanding.