1. General
  2. Questions
+1
Answered

could_not_wake_buses

erikbh 6 years ago • updated 4 years ago • 7

Hi,


This morning I had a scheduled charge_start that didn't run due to could_not_wake_buses. Is there anything I could do about this? Should I send a wake_up 10 minuttes before?



kind regards, Erik

Answer

Answer
Answered
James 6 years ago

I will have a new version of the schedules coming out this week which will take care of this.  It will attempt the schedules for up to 5 minutes until it received a 'true' response.  In the meantime a wake command ahead of time won't hurt anything and should solve it.

erikbh 4 years ago

hi James, this week I've had this error again, this morning and yesterday. Same as Jyggy, I have "run once" on the schedule - could that be the problem?

kind regards, Erik

Jyggy 5 years ago

I know this is an old thread. But I had this problem today. 

Tried schedules charging for the first time and it failed with this error. 

Had it sat to “run once” 

What should I have done differently ?

James 6 years ago

Hi,

I have a new version of the schedules ready to test if you would like to try it.  The new version will attempt the command until it receives a true response from the API for up to 5 minutes.

If you would like to run this new version before I release it please email me at support@teslafi.com with your username or car id.

Thanks,

James

scottf200 6 years ago

I'm guessing this new version is out now? I received a similar error this morning:


Subject: Stop HVAC command not received by <car name>

Body: Reason given (if any):  could_not_wake_buses

James 6 years ago

Yes.  Did it resend the command a minute later?  Also did you receive another email saying the command was received?


thanks

+1
scottf200 6 years ago

Yes, you are correct. It did send the command 1 minute later AND I did get another email saying it was successful.


Sorry that I missed that as I have 'successful' email sent to my trash where they stay for 30 days so I can go back and review them just like this scenario.


Answer
Answered
James 6 years ago

I will have a new version of the schedules coming out this week which will take care of this.  It will attempt the schedules for up to 5 minutes until it received a 'true' response.  In the meantime a wake command ahead of time won't hurt anything and should solve it.

Customer support service by UserEcho