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Answered

Incomplete/Intermittant Logging

joelhuston 3 years ago updated by James 3 years ago 1

Logging is very unreliable for me.  Charges that get logged (if they get logged at all) are incomplete (a charge that was actually from like 65% to 90% only shows ~88 to 90).  And drives that get logged don't show the whole drive.  Many drives don't show up at all.  Is this normal?

Answer

Answer
Answered

Hi.  You've changed your polling time while idle settings in the sleep section to poll for data every 120 minutes.  This is making TeslaFi only check for drives or charges every two hours and missing a lot of data.  This should be set at 1 minute.  Let me know if you're still experiencing any issues after reseting it.


Thanks

Answer
Answered

Hi.  You've changed your polling time while idle settings in the sleep section to poll for data every 120 minutes.  This is making TeslaFi only check for drives or charges every two hours and missing a lot of data.  This should be set at 1 minute.  Let me know if you're still experiencing any issues after reseting it.


Thanks