Drive missing and phantom drain

Hello,

Yesterday I reseted my Tesla account to be sure no apps had access. I only provided TeslaFi a token... this morning I drove as usually about 10 minutes to get to work but this drive does not appear.

Another strange thing is that the car doesn’t get into sleep mode (anymore) even if I followed your instructions. Before on about 11 attempts to get to sleep mode about 3 were successful. Today I had 11 attempts and no one succeeded.

Can you please help and suggest any actions ?

Thanks.

Nelson