If you are replacing a currently logged vehicle on TeslaFi.com you have a few choices:
- Create A New TeslaFi.com Account
You can open a new TeslaFi.com account and select the new vehicle in settings->account->vehicle to start logging data from the correct vehicle. The new account does not need a different email address, only a new username.
Open a support ticket and list your old TeslaFi.com username and the new username just created. We can then cancel your old account and transfer the subscription to your new account if you have a yearly subscription.
You can also link your old account and new account by logging into the old account and selecting 'Create A Fleet Account' in Settings->Account->Vehicles Tab.
- Delete The Data From Your Previous Vehicle
Select the new vehicle you want to log in Settings->Account->Vehicles Tab and press the 'Save' button to start logging the new vehicle. Open a support ticket and request to have the data deleted from your previous vehicle.
- Combine Both Vehicles
Select the new vehicle you want to log in Settings->Account->Vehicles Tab and press the 'Save' button to switch logging to the new vehicle. TeslaFi will switch to logging the new vehicle and all reports and data will show both vehicles.
Customer support service by UserEcho