Visit Settings->Account->Preferences and hover over 'check eligibility' in the Show Safety Score section to view a checklist of the items TeslaFi currently needs to display your Safety Score.
If you are still unable to see your Safety Score it will update on the next drive or by visiting https://www.teslafi.com/safetyScore.php. A reset of the Safety Score import can also be performed by unchecking the Safety Score option in Settings->Account->Preferences and selecting save then enabling it again.
Please note that once you receive the Full Self Driving Beta your Safety Score will no longer be provided by Tesla.
Customer support service by UserEcho