I've had TeslaFi running every since I picked up my 2020 Model 3 LR AWD last June. I've set all home charging rates based on times to reflect off-peak savings. So far so good. Then COVID rates got temporarily set lower from my utility and I included that rate in the list and disabled the other rates only kept the one low COVID rate checked.
What I think I did wrong was switch from the tiered rate to the COVID flat rate since Dec 1. I didn't notice the "Set Pricing" option lower on that page. Am I right in assuming that I was supposed to SET the "Set Pricing" before switching rates, and every time we switch we have to Set Pricing when we switch? I'm thinking my 279 home charges "without set price" have been messed up.
I'd love some feedback on this and how I might be able to fix it.
Thanks in advance.
Customer support service by UserEcho