+16
Under review

"Tesla has blocked TeslaFi from accessing data from vehicles."

ialexryan 1 week ago updated by Aerodyne 1 day ago 5 1 duplicate

What's the story behind this message on the homepage? Is the block a deliberate move on Tesla's part, or just API rate-limiting gone wrong? Have you heard anything from Tesla? Should we reach out to them and advocate for TeslaFi? Please share updates broadly as soon as you have them. Thanks!

Answer

+1
PINNED
Under review

Hello,

Tesla appears to have blocked Amazon, Google, and Microsoft’s IP’s from accessing their servers. We don't believe it was done intentionally to stop third-party services from accessing the API, however, it's still unknown why this occurred and why it's continuing to occur.

In the meantime, a temporary fix was implemented until things return to normal. This was put in place last night to resume logging and the final touches were made this morning to get things such as Alexa working. Changes were also done to quickly handle any issues like this, should they occur in the future.

We will continue to monitor and let you know when we find out more information or if things return to normal.

Thank you,

TeslaFi

Duplicates 1

My car is not sleeping at all since the outage.  Could it be related to the temporary fix?   I can't find any other explanation, settings not changed.

+1
PINNED
Under review

Hello,

Tesla appears to have blocked Amazon, Google, and Microsoft’s IP’s from accessing their servers. We don't believe it was done intentionally to stop third-party services from accessing the API, however, it's still unknown why this occurred and why it's continuing to occur.

In the meantime, a temporary fix was implemented until things return to normal. This was put in place last night to resume logging and the final touches were made this morning to get things such as Alexa working. Changes were also done to quickly handle any issues like this, should they occur in the future.

We will continue to monitor and let you know when we find out more information or if things return to normal.

Thank you,

TeslaFi

-5

You can contact someone at Tesla?   Lol.....

I can (and have) and so can you 🙂